Q: How do I know what size I am?
A: Please click on Size Guide below for our sizing chart and a guide on how to measure yourself.
Q: I am still unsure of what size I should get, how can I get help?
A: You can send an email to email@example.com and we will help you! We will do our best to respond to fitting inquiries within 24 hours. We also offer free ground shipping and returns within 30 days, so you can try without risk! See more details of our shipping/return policies below.
Q: What are your shipping rates?
A: Please click on Shipping & Returns for shipping rates.
Q: Where do you ship?
A: We currently ship only within the United States. We do not offer international shipping at this time.
Q: Can I return something from my order?
A: Yes! Cindy + Johnny prides itself on offering quality products and services: Guaranteed. Any purchase that does not meet your expectations may be returned within 30 days. Garments must be unworn and unwashed.
Q: How do I return my item(s)?
A: To make a return, please send an email to firstname.lastname@example.org. Please include your order number and the reason for the return. We will issue you a Return Authorization and email you a return shipping label. Click on Shipping & Returns for more details.
Q: Instead of making a purchase online, can I buy your products in a retail store?
A: Yes! To see where you can purchase Cindy + Johnny items, please see our list of Retailers.
Q: Can I get my order gift wrapped?
A: You sure can! You will see the option to add FREE gift wrapping to your purchase once you begin checking out. For more details on what our gift wrap looks like, please check our Gift Wrapping page.
Q: I am a store interested in making a wholesale purchase. Who do I contact?
A: Please click here for our wholesale website. We would be happy to work with you!